Workflow Docs

Instagram

Send Instagram messages with optional wait-for-reply.

The Instagram action sends outbound Instagram messages using the same Message form as Messenger: Message Type, Body with variables, and optional wait for user response.

When to use

  • Instagram DM-style flows (Direct Message where available in your workflow mode).
  • Reply to Post or Private Reply after an Instagram Trigger comment event.
  • Collect a reply before the next step.

Configuration

FieldWhat it doesWhen to use
Message TypeDirect message, reply on post, or private replyAlign with comment vs DM behavior
BodyMessage text; variables supportedCore content
Wait for user responseWait + sub-nodes on supported typesInteractive flows
DescriptionCanvas noteTeam notes

Message Type

OptionNotes
Direct Message (DM)Standard Instagram message path
Reply to PostPublic reply on the comment thread (common in social-channel workflows)
Private ReplyPrivate message to the commenter; enables Wait for user response automatically

Selecting Private Reply turns on Wait for user response for you.

Flow behavior

  • Output: One main edge or sub-node edges (answers, fallback, timeout).
  • Sub-nodes: Up to 13 editable/removable answer branches.
  • Body editing matches other message nodes (templates and variable chips where supported).

Examples

Thank commenters publicly

  1. Instagram Trigger on a post.
  2. InstagramReply to Post with a short Body.

DM after comment

  1. Private Reply with offer details.
  2. Enable Wait for user response; wire answer sub-nodes to different paths.

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