Workflow Docs

Wait

Pause the workflow for a configured duration.

The Wait action delays execution for a set time using hours, minutes, and seconds. The combined duration is stored as timerInfo.numberOfSeconds (maximum 82,000 seconds in the form, about 22.8 hours).

When to use

  • Cool-down before a follow-up message.
  • Scheduled spacing between campaign steps.
  • Give the customer time to act before a reminder or fallback.

Configuration

FieldWhat it doesWhen to use
Wait (time selectors)Hours / minutes / seconds; updates timerInfoSet delay length; invalid totals above max are not applied
DescriptionCanvas noteDocument why the pause exists

The time UI uses three dropdowns (zero-padded). Changing any unit recalculates total seconds and persists hours, minutes, seconds, and numberOfSeconds.

Flow behavior

  • Input: Any prior node.
  • Output: One edge when the wait completes (runtime scheduling uses platform automation/event infrastructure).
  • Does not create sub-nodes.

Examples

Reminder after one hour

  1. Send WhatsApp question with Wait for user response off.
  2. Wait → 01:00:00.
  3. Send a second WhatsApp reminder.

Short buffer before API call

  1. Wait → 00:00:30.
  2. HTTP Request to your backend.

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